Quite different to your PC or Laptop there are actually a few methods of closing your terminal server session & the effect is different for each. This article will go through the 2 main methods and what you can expect form each & the different scenarios where this may be useful.


The two main methods are 

  1. "Disconnect session"
  2. "End session"


1. - Disconnect Session

This method is the easiest to do and the method most people tend to do, however, what they expect it to do and what it does are usually two different things.

What it does.

This method simply disconnects the session but the session and any programs you have running will remain active for you when you log back in, with 1 exception the inactive timer (I will touch on this a bit later).


Where this is useful.

  • if you need to leave your desk for a few minutes - this is a great method of securing the information displayed on your screen from eyes that don't need to see your screen. 
  • switching computer - if for whatever reason you need to switch from one computer to another you can quite literally be halfway through a word in a document and disconnect the session on once computer then reconnect on another computer to pick up exactly where you left it.
  • if you have a glitch with your input devices or screen(s) - sometimes you can get a glitch which can cause lag or interference with your mouse, keyboard or other resources that are mapped form the connecting computer during a session, this is a rarity but if it happens an easy fix that works 99% of the time is disconnect the session and reinitialise it this forces all the resources to be mapped to your new session again and usually resolves these issues. If it doesn't feel free to raise a ticket.

Where this is NOT useful.

  • at the end of the day - don't disconnect your session this way at the end of the day expecting to pick up exactly where you left off the next day, there are timers that watch for inactive sessions and once those timers run out they will forcibly terminate the session to free up resources.
  • when an app has crashed or is not responsive - this method will not likely help in this scenario as it will not terminate any running programs.
  • When I.T have asked you to logout - as it's not terminating any programs or the session itself this isn't likely to be the method I.T. are after in the event they ask you to logo out.


How to do it.

There are 2 simple ways of using this method.

  1. The top banner just click the "X" as shown below. 
  2. The start menu just click on each of the icons indicated with the arrows in the order of RED, ORANGE & GREEN as shown below.


2. - End Session or Sign Out


This method is the method most people tend to think they are doing with the previous method obviously this is not the case.


What it does.


This method logs you out and closes your remote session, the session and any programs you have running will be terminated.


Where this is useful.

  • at the end of the day - this is the best method at the end of your day so it frees up resources immediately for other users and is also helpful when I.T. have to do maintenance on the server overnight.
  • when an app has crashed or is not responsive - this method will likely help in this scenario as it will terminate any running programs running for your session. if it doesn't resolve the issue please feel free to raise a support ticket.
  • If I.T. have asked you to log out so they can do immediate maintenance - this method will always be the likely method I.T. will want you to use if there is a pressing need to do some maintenance, (IE. restart the server) as this ensures you have properly logged out and freed up any resources and programs you also wont have any unexpected data loss since you will have saved and closed all your programs.


How to do it.

There is one easy way of using this method.

just click on each of the icons indicated with the arrows in the order of RED, ORANGE & GREEN as shown below.


Hopefully this helps clearing up any confusion with Remote Desktop Connections into terminal servers or other PC's. If you have any issues please don't hesitate to raise a ticket.